Lexus ranks highest among all brands in JD Power’s vehicle dependability study

Japanese Companies | Awards | 02/13/2014

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Lexus tops 2014 JD Power vehicle dependability study
Date: Feb 13, 2014
Source: By Dave Leggett – just-auto

Lexus ranks highest among all brands in JD Power’s vehicle dependability study for a third consecutive year and it has come out on top in the latest study by a considerable margin.

The study, now in its 25th year, examined problems experienced during the past 12 months by original owners of 2011 model-year vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

JD Power said that the gap between Lexus and all other brands is substantial, with Lexus averaging 68 PP100 compared with second-ranked Mercedes-Benz at 104 PP100. Following Mercedes-Benz in the rankings are Cadillac (107), Acura (109) and Buick (112), respectively.

General Motors Company receives eight segment awards-more than any other automaker in 2014-for the Buick Lucerne; Cadillac DTS (tie); Cadillac Escalade; Chevrolet Camaro; Chevrolet Volt; GMC Sierra HD; GMC Sierra LD; and GMC Yukon. Toyota Motor Corporation garners seven awards for the Lexus ES; Lexus GS; Lexus LS (tie); Lexus RX; Scion xB; Toyota Camry; and Toyota Sienna. Honda Motor Company receives six model-level awards for the Acura RDX; Honda CR-V; Honda Crosstour; Honda Element; Honda Fit; and Honda Ridgeline. MINI receives one model-level award for the MINI Cooper.

The 2014 Vehicle Dependability Study is based on responses from more than 41,000 US original owners of 2011 model-year vehicles after three years of ownership. The study was fielded between October and December 2013.

2014 Nameplate VDS Rankings
Problems Per 100 Vehicles (PP100)